This Privacy Policy explains how XENDELL Kitchen GmbH (“we”, “us”, or “our”) collects, uses, and protects your information when you interact with our storefront at www.gripwipepro.com. As the data controller, XENDELL Kitchen GmbH is responsible for the oversight of your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable regional data protection laws in the United States.
- Data Controller Information
For the purposes of data protection regulation, the controller of your information is:
Company: XENDELL Kitchen GmbH
Address: Luxemburger Straße 4, 48455 Bad Bentheim, Germany
Contact Email: dishcloth@gripwipepro.com - Information We Collect
We collect information necessary to facilitate your retail transactions. This includes your name, shipping address, billing address, email address, and telephone number. We do not process or store your full payment card details on our servers; these are handled directly by our payment processor. - Payment Processing
We utilize Stripe as our payment processing partner. When you complete a purchase, your payment information is transmitted directly to Stripe. Stripe processes your data according to their own independent privacy frameworks. We maintain records of your transaction history to fulfill our fiscal and accounting obligations under German commercial law. - Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
Transactional Data: In accordance with the German Commercial Code (HGB) and the German Fiscal Code (AO), we are legally mandated to retain records of commercial transactions, including invoices and shipping data, for a period of up to ten (10) years.
Customer Communication: Correspondence records are retained for the duration necessary to manage your inquiries and to maintain an accurate history of your commercial interactions with us. - Data Protection Rights
Under the GDPR and relevant regional frameworks, you maintain the right to access, rectify, or request the deletion of your personal data, subject to our statutory retention obligations. To exercise these rights, please contact us at dishcloth@gripwipepro.com. We will respond to your requests within the timeframes prescribed by law. - Policy Updates
We may update this policy periodically to reflect changes in our operational practices or legal obligations. The “Last Updated” date at the top of this document indicates the most recent revision. Continued use of our storefront constitutes your acknowledgment of these terms.
